The Ministry of Economy and Commerce, in collaboration with the dealer of Nissan in Qatar Saleh Al Hamad Al Mana Company, has announced recall of Nissan Urvan models of 2013-2014 due to a defect in the turbocharger cooling supplying hose that reduces the efficiency of the engine.
The procedures comes within the framework of the Ministry's continuous coordination and follow-up to ascertain the commitment of car dealerships to follow up and fix vehicle defects in order to protect the rights of consumers, the Ministry said in a statement on Wednesday.
The ministry said it will coordinate with the agent to follow up the maintenance and repair of the defect, and will communicate with customers to ensure the implementation of the procedures and the repair of defect in the cars.
The Ministry of Economy and Commerce has urged all customers to report any violations to the Consumer Protection and Anti-Commercial Fraud Department which receives complains and suggestions through its communication channels or through the Ministry's account the social networking sites, or the Ministry's application on smartphones or electronic media system in the commercial complexes. (QNA)
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