Dubai Customs celebrates World Quality Day

The Strategy and Corporate Excellence Department at Dubai Customs celebrated World Quality Day on Thursday, 9th November, under the theme, "Celebrating Leadership Everyday".

The event, held in Dubai Customs headquarters, was attended by Ahmed Mahboob Musabih, Director of Dubai Customs, executive directors, heads of departments, and employees, as well as representatives from TUV Intercert, the international certification office.

Musabih said, "Since the launch of the first excellence programme in the world by Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, we have raised the bar and decided to turn all challenges into opportunities in fulfilment of our vision and national strategies whilst adopting quality in every work we do."

Musabih added that the department has earned 15 quality certifications since 2002, including the International Standard for Service Excellence, TISSE, 2012 Certification, Innovation Management Standard, TS 16555, in 2016, which was a first for a customs department worldwide.

At the end of the event, Musabih gave awards to speakers and departments that played a noticeable part in Dubai Customs' success in this field.