Dubai Customs

Dubai Customs has recently received a third level certification on its smart risk engine from the renowned Global Innovation Institute, GInI.

This is the highest degree of certification the Institute provides, which is an international organisation providing professional membership associations and certifications in the field of innovation.

Dubai Customs says that it has worked hard to instill a culture of innovation amongst its staff as a step to develop the business and encourage employees to innovate new services and products. The UAE is moving up steadily on international competitiveness indexes. In 2016 it moved six places on the Global Competitiveness Report ranking 41 internationally, and Arab first.

Shuaib Mohammed Al Suwaidi, Intelligence Department Director applauded the renowned achievement which reflected the leading role Dubai Customs is playing in the region and worldwide.

The 100 percent in-house developed ‘Risk Engine’ is a smart system connected to multiple channels of resources streamlining data on Customs declarations of consignments and individuals as well. The system is managed by Dubai Customs Intelligence Department; responsible for profiling and analysing of such data in order to identify risks and intercept suspected consignments.

Al Suwaidi added, "The system contributes to the expediting of clearing risk-free transactions, which in return gives Dubai Customs the luxury of catering eased and efficient services to its clients, facilitating legitimate trade and deterring potential illicit trade practices. It reduced the customs clearance time to only 10 seconds".

Hussam Juma, Director of Business Innovation Department said, "All certificates available through GInI reflect the most current methods, trends, and strategies in innovation leadership. These are continually updated to the latest internationally-recognized practices across the many domains of innovation. Dubai Customs has recently received two certifications for its (Enterprise Connected View) and the (Enterprise Capability Management) which reflects how far and deep we moved in the innovation process."