10th September 2017

Your intellect is sharper than ever. It's easy for you to spot mistakes, identify problems and celebrate excellence. When you receive excellent customer service, be sure to notify the worker's manager. So many times, bad encounters are recorded but good ones are ignored. Make it your mission to be a force for positive change. When you notice an error, don't make a big drama out of it. Instead, privately talk to the person who made the mistake and invite them to fix it.