Majed Al-Otaibi

Mobily Business provides managed router service (MRS) for government, large enterprises and small and medium enterprises (SMEs) within various packages, including many telecom and IT services.
The service provides for its customers a simple and fast installation, in addition to router configuration and monitor through virtual private network (VPN), which results in high-performance service.
The service is presented within an integrated service portfolio of telecom and IT services provided for the business sector, including hosting and cloud computing solutions.
MRS guarantees IT operational and administrative cost efficiency, and saving time and efforts inside work environment with high level of security and stability; whereas, the service monitors the router connection status with the network 24\7, and auto-detects errors and tries to fix them prior to client knowledge in some situations via preemptive observation feature.
In case of errors happening, the specialized maintenance team will work on fixing them and repairing and replacing broken devices as per service level agreement. The service provides a detailed report on its status and stability, which supports customer’s experience in the services provided by Mobily Business.
Majed Al-Otaibi, senior executive officer, strategic planning and marketing at Mobily, stated: “Mobily Business ensures all organizations through MRS high-performance and network efficiency by a professional and specialized technical support team, and by around the clock network and router monitoring, which allows the organizations to focus on developing their businesses.”

Source: Arab News