Mascat - Arab Today
Oman Air, the national carrier of Oman, has announced that its baggage offer introduced for the holy month of Ramadan is now here to stay.
Due to the positive response to the offer, guests traveling in economy class will continue to be able to travel with two bags (with a combined weight of up to 30 kg in total) at no extra charge. Guests wanting to travel with more than two pieces of luggage totalling 30 kg will be able to purchase an additional piece of up to 20 kg for a nominal fee. Guests purchasing the extra baggage online will be eligible for a discount of up to 20 percent. Online purchases are not entitled for refunds.
“This offer will continue to be promoted to the public through multiple channels to ensure that the extension message is clearly conveyed and that everyone can take advantage of the new policy,” the airline said.
The original idea for this offer came following a consultation held by the airline with Sindbad Frequent Flyer members on how Oman Air could improve its baggage system.
“Oman Air places great importance on listening to guests and stakeholders and subsequently responding to their opinions in its journey to ‘Become the Best,’” it added.
Source: Arab News